Q: What areas do you serve?
A: We serve Virginia Beach and the surrounding communities.

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Q: How can I schedule a service?
A: You can schedule a service by calling us at 757-629-3942 or filling out the contact form on our website.

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Q: What qualifications do your caregivers have?
A: Our caregivers are highly trained and certified in various aspects of home healthcare, including CPR and Narcan administration.

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Q: Do you offer 24/7 care?
A: Yes, we offer 24/7 care to ensure our clients receive the support they need at all times.

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Q: How do you ensure the quality of your services?
A: We conduct regular training sessions for our caregivers, perform routine evaluations, and gather feedback from clients and their families to continuously improve our services.

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Q: What is the process for getting started with your services?
A: The process begins with an initial consultation to assess your needs. We then develop a personalized care plan and match you with a suitable caregiver.

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Q: Are your services covered by insurance?
A: Coverage varies depending on the insurance provider and plan. We can assist you in understanding your insurance benefits and exploring available options.

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Q: Can I choose my caregiver?
A: We take great care in matching our clients with caregivers who best meet their needs and preferences. If you have a specific caregiver in mind, we will do our best to accommodate your request.

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Q: What if I need to cancel or reschedule a service?
A: We understand that plans can change. Please contact us as soon as possible to cancel or reschedule services, and we will do our best to accommodate your needs.

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Q: Do you provide services for children and adults?
A: Yes, we provide services for individuals of all ages, from children to seniors, ensuring that everyone receives the care and support they need.

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Q: What measures do you take to ensure the safety of your clients?
A: Safety is our top priority. Our caregivers undergo thorough background checks, receive extensive training, and follow strict safety protocols to ensure the well-being of our clients.

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Q: How do you handle emergencies?
A: Our caregivers are trained to handle emergencies and are equipped with the necessary skills to respond effectively. In case of an emergency, they will follow the appropriate procedures and notify the necessary authorities and family members.

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Q: What sets Benevolent HomeHealth apart from other home healthcare providers?
A: Our commitment to personalized care, community engagement, and continuous improvement sets us apart. We treat each client like family, providing compassionate and professional care that meets their unique needs.

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